HP Bangalore hiring Freshers Candidates of any Degree qualification must be completed 2015 passout graduates only are eligible to be participate the walk in interview will be scheduled on 7th to 14th October 2015 Bangalore for freshers as Customer Support Engineers position. The interested applicants are required to be bring their qualification documents and certificates at the time of interview. For more details of qualification, salary, venue of interview , timing has check below..,

Company Name : HP

Qualification : Any Graduate

Experience : 0 – 2 Years

Job Location : Bangalore

Job Role : Customer Support Engineers

Industry Type : IT-Software / Software Services

Job Description

Providing excellent customer service support to customers during every single interaction

Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts for HP product (Laptops, Desktops, Printer etc)

Assisting end users to avoid or reduce problem occurrences

Work in 24×7 environment, supporting customers worldwide(AMS, EMEA, APJ)

Engaging support as needed to ensure SLA demands are met .

Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement

Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.

Providing direction and guidance to process improvements.

Articulating recommendations and explain resolutions to clients

Partnering actively with the Sales Pursuit team.

Qualification

Graduates in any discipline.

Preferably BE,B Tech, BCA equivalent

Technical Knowledge on Networking, Hardware preferred

Strong communication Skills in English(written and verbal both, preferably ICSE/CBSE pass outs)

HP Selection Process

Aptitude Test

Technical Interview

HR Interview

Document Required (Original and Photocopies)

SSC Marksheet

HSC/Diploma Marksheet

Graduation & Post Graduation all years’ mark sheets

Photo ID proof (Pan Card/ Passport / Driving License / College ID)

2 photographs

Resume

HP Walkin Details

Walkin Date: 7th to 14th October 2015

Walkin Time: 9 AM

Interview Venue

ASAP Info Systems Pvt. Ltd.

Survey No.9/1,Doddanakundi Village

K R Puram Hobli,Marrathalli Outer Ring Road

Bangalore-560037

Landmark:Surya Nissan Show Room

Opp : Rainbow Childrens Hospital

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