HP Bangalore hiring Freshers Candidates of any Degree qualification must be completed 2015 passout graduates only are eligible to be participate the walk in interview will be scheduled on 7th to 14th October 2015 Bangalore for freshers as Customer Support Engineers position. The interested applicants are required to be bring their qualification documents and certificates at the time of interview. For more details of qualification, salary, venue of interview , timing has check below..,
Company Name : HP
Qualification : Any Graduate
Experience : 0 – 2 Years
Job Location : Bangalore
Job Role : Customer Support Engineers
Industry Type : IT-Software / Software Services
Providing excellent customer service support to customers during every single interaction
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts for HP product (Laptops, Desktops, Printer etc)
Assisting end users to avoid or reduce problem occurrences
Work in 24×7 environment, supporting customers worldwide(AMS, EMEA, APJ)
Engaging support as needed to ensure SLA demands are met .
Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement
Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
Providing direction and guidance to process improvements.
Articulating recommendations and explain resolutions to clients
Partnering actively with the Sales Pursuit team.
Graduates in any discipline.
Preferably BE,B Tech, BCA equivalent
Technical Knowledge on Networking, Hardware preferred
Strong communication Skills in English(written and verbal both, preferably ICSE/CBSE pass outs)
HP Selection Process
Document Required (Original and Photocopies)
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
HP Walkin Details
Walkin Date: 7th to 14th October 2015
Walkin Time: 9 AM
ASAP Info Systems Pvt. Ltd.
Survey No.9/1,Doddanakundi Village
K R Puram Hobli,Marrathalli Outer Ring Road
Landmark:Surya Nissan Show Room
Opp : Rainbow Childrens Hospital